---
title: The Best Technology is Inclusive and Here’s Why (part I)
description: At Tekton, we advocate for inclusivity, embracing diverse perspectives for success, innovation, and creativity.
---

[Tekton Labs - Blog](https://blog.tektonlabs.com/tekton-labs-blog)

# [The Best Technology is Inclusive and Here’s Why (part I)](https://blog.tektonlabs.com/tekton-labs-blog/ejemplo-nuevo-template-0)

 Written by [Tekton](https://blog.tektonlabs.com/tekton-labs-blog/author/tekton) | Feb 13, 2024 3:36:11 PM

At Tekton, we define “inclusive” to mean having a work environment where people feel comfortable and confident to be themselves, a place where we can acknowledge our differences and actively value every opinion, idea, or perspective shared. We’re about creating a culture that embraces *diversity* and *inclusivity*. As the diversity and inclusion expert Verna Myers puts it: “Diversity is being invited to the party; inclusion is being asked to dance.”

We believe the best technology *and* the best companies are inclusive. They embrace all genders, sexualities, ethnicities, religions, ages, disabilities, and backgrounds. Ethnically diverse companies are 36% more likely to outperform their competitors financially, and companies with 30% more women in executive roles are more likely to outperform companies where this percentage is less than that. Not to mention, employee retention rates and problem-solving skills are through the roof.  

Evidence shows that inclusivity, be it an inclusive company or inclusive technology, creates ripple effects that make the upfront effort well worth it.

## **What inclusivity frameworks already exist?**

Currently, the best known framework for accessibility is the [Web Accessibility Guidelines (WACG)](https://www.w3.org/WAI/standards-guidelines/wcag/). It ensures that interfaces have simple, direct, and quick interactions for everyone. While this is hugely important, inclusive design goes far beyond accessibility alone; it also means designing an empathic and conscious solution. It’s a mindset we must adopt to ensure that services and products (both online and offline) are open to everyone.

## **How to Design Inclusivity into Digital Services and Products**

To get the best outcome from a design, it is important to be mindful about inclusion from the very early stages in the design process. Here are a few tips: 

Tip #1: Start by considering all barriers different groups might encounter while using your product or service. This can be done by checking [user profiles](https://www.gov.uk/government/publications/understanding-disabilities-and-impairments-user-profiles) that commonly face barriers during any workshops with clients, stakeholders, and team members.

Tip #2: During the design process, look for gaps or pain points throughout the entire user experience. Books like [Mapping Experiences](https://www.oreilly.com/library/view/mapping-experiences/9781491923528/) by Jim Kalbach, are great to support this kind of visualization.

Tip #3: Run a research phase that includes participants that represent users and extreme users.

Tip #4: Constantly test the product or service and do iterations. Keep in mind that a small tweak can improve the experience enormously.

Tip #5: When designing a website, consider always making it responsive, as the designer’s equipment might not match the user’s.

Tip #6: Make sure the content is scalable. There are many people who experience low vision conditions like myopia, hyperopia, astigmatism, and others.

## **Learn More** 

If you would like to know more about inclusive design for either products or services (online and offline), you can check out these websites:

- [https://www.microsoft.com/design/inclusive/](https://www.microsoft.com/design/inclusive/)
- [https://idrc.ocadu.ca/about/](https://idrc.ocadu.ca/about/)
- [https://www.nytimes.com/interactive/2022/02/18/arts/alt-text-images-descriptions.html](https://www.nytimes.com/interactive/2022/02/18/arts/alt-text-images-descriptions.html)

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